Precautions for safe and secure mobile banking

Here are some precautions for safe and secure mobile banking

• Set up a Pin/password to access the handset menu on your mobile phone
• Register/ update your mobile number and e-mail ID for alerts to keep track of your banking transactions.
• Delete junk message and chain messages regularly
• Do not follow any URL in the message that you are not sure about
• If you have to share your mobile with anyone else or send it for repair/maintenance
• Clear the browsing history
• Clear cache and temporary files stored in the memory as they may contain your account numbers and other sensitive information
• Block your mobile banking applications by contacting your bank. You can unblock them when you get the mobile back
• Clear the browsing history
• Do not save confidential information such as your debit/credit card numbers, CVV numbers or PIN's on your mobile phone
• Do not part with confidential information received from your bank on your mobile
• Install an effective mobile anti-malware/anti-virus software on your smartphone and keep it updated
• Keep your mobile's operating system and applications, including the browser, updated with the latest security patches and upgrades
• Password-protect your mobile device to protect against unauthorised access. Set up a Pin/password that is difficult to crack
• Do not enable auto-fill or save user IDs or passwords for mobile banking online
• If possible, maximise the security features by enabling encryption, remote wipe and location tracking on the device
• Never leave your mobile phone unattended
• Turn off wireless device services such as Wi-Fi, Bluetooth, and GPS when they are not being used. The Bluetooth can be set up in the invisible mode.
• Avoid using unsecured Wi-Fi, public or shared networks
• Do not use "jailbroken" or "rooted" devices for online banking. Jailbreaking or rooting a device (the process of breaking into the phone's built-in operating system to control it outside the vendor's original intention) exposes the device to additional malware and gains administrative or privileged access of OS
• Only download apps from official app stores such as Apple iTunes, Android Marketplace, Google Play Store and BlackBerry App World
• Never disclose personal information or online banking credentials via e-mail or text message as these can be used for identity theft
• Log out from online mobile banking or application as soon as you have completed your transactions. Also make sure you close that window.
• Be aware of shoulder surfers. Be extra careful while typing confidential information such as your account details and password on your mobile in public places
• In case you lose your mobile phone, please call our 24-hour Customer Care to disable the iMobile application