Homeshop18 has been in online business for long and is now threatening Flipkart business model by going for online selling of the books.
We do have purchased a few products from Homeshop18 but had a difficult time getting replaced defective product. However they have now a new phone number on which on can contact to report defective product with in 48 hours and it is Homeshop18 Customer Care 0120-4455918. One can speak to them to inform about Damage / Defective Product.