TRAI is responding to the needs of the users and companies and is trying to live upto its mission statement to ensure that the interests of consumers are protected and at the same time to nurture conditions for growth of telecommunications, broadcasting and cable services in a manner and at a pace which will enable India to play a leading role in the emerging global information society.
Looking into the requirements, TRAI today exempted the machine to machine and person to machine messages from the limit of 200 SMS per day per SIM. Moreover a registered company may send information pertaining to services or goods to be delivered to customer under Transactional message category and the e.g of such type of categories are details of driver or taxi on booking of Radio Taxi, tentative date of delivery of goods, tentative date of attending complaint, contact details of person attending the complaint etc.
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