One need to undertake a complete process for reversal of failed ATM Transaction where the ATM transaction slip shows that the amount has been debited but amount has not been dispensed by atm machine.
- Scan or photocopy the transaction slip of the original ATM slip.
- Now file a complaint by calling the customer care number. Do keep a track of the complaint number this will help in chasing in case there is a delay.
- In order to increase the effect do call up the bank and write an email to the bank, it’s a duty of the bank to reverse the charges wrongly made on the account. If the amount not has not credited within 7 working days then you are eligible for a compensation of 100 Rs every day after 7th day.
One need not press a panic button as at times may happen in a third party bank ATM i.e. ATM and your banks are different and in such scenarios also, one need to contact own bank and not the bank whose ATM vending machine has been used by you.
Please do not lose ATM Transaction Slip as it is an important supportive document for your claim and more often than not the amount is credited back with in 72 hrs. Also check out below related posts like Why ATM Transaction Fails and other posts on Automated ]
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