How to Avoid Phishing & Vishing Scams

In case of doubt, do not click on any link provided in the e-mail

Do not give any confidential information such as password, customer id, Credit/Debit Card number or PIN,CVV,DOB to any e-mail request, even if the request is from government authorities like Income Tax department or any Card Association company like VISA or Master Card

Do not open unexpected e-mail attachments or instant message download links

Always check the web address carefully before sharing any sensitive information

For logging in, always type the website address on your web browser and this way you will not be getting trapped.

The Padlock icon at the upper or bottom right corner of the webpage must be always 'On' during secure transactions

Ensure that you have installed the latest anti-virus/ anti-spyware/ personal firewall/ security patches on your computer or high end mobile phones

Use non-admin user ID for daily work on your computer

Do not access NetBanking or make payments using your Credit/ Debit Card from shared or unprotected computers in public places

Do not call and leave any personal or account details on any telephone system, voice message, e-mail or an SMS

Do not transfer funds to or share your account details with, unknown/ non-validated source, luring you with commission, attractive offers

CAUTION: Participation in any such act is illegal and can result in a jail term.

Phishing Scam:   

    If you receive any e-mail, phone call requesting your NetBanking details like your PIN, password, Account number or Credit/ Debit Card details, please do not respond to it and forward the e-mail to your bank.

Vishing Scam:    

    Contact your Branch/ Phone Banking at a phone number you know to be accurate, appearing: on a Debit/ Credit card or bank/ Credit card statement; or published on the official website, and let the Bank know the details of the suspected incidents.